Notice was given effective March Since then we have received no less than 5 bills in extremely different amounts from 3 different locations with no correct contact information!
My brother was given a number which was for Direct TV! Needless to say, there has been no return call! I am firmly convinced that this organization is in business only for profit and uses highly unethical business practices in dealing with the elderly and their families!
This needs to be brought to the attention of licensing boards. We will be that family memebr. I was given a reference number for my complaint which is BSC Have heard from no one from Corporate.
So sad for 90 yr old paying what they charge and having to live with mice in her apartment, not enough drivers to schedule a doctor apt on Friday, not enough wait staff to serve a meal in less than an hour, no communication with front desk. Director does not tell the truth about Health Inspections or lack therefore. I worked at Brookdale Stonestreet in Louisville Ky for a month. I was a resident assistant and worked 3rd shift, 10 pm to 6am.
I was met with unsafe conditions, no securtiy on site and no cameras. Some doors were left unlocked and parking lot was dark. I also was met with a hostile and downright insane employee.
I had a horrible and traumatizing encounter with this employee and as a result I left my job early the nite it happened for my own safety. I contacted my employer the next morning and they said they would investigate my claims and contact corporate.
A few days later I was informed I was let go and my claims were unfounded, this employee kept her job. I have not received my last check and the facility is trying to make me come in and fill out a resignation letter. I am considering a lawsuit if I dont get my paycheck.
If anyone on this forum has a family member at this facility move them ASAP. Its not a good place and very unsafe, these people deserve better treatment. I believe you. Tami places favoritism and cliff is clueless.
Nurses stealing pills and bringing loaded guns to work. That got stolen. Management telling other employees your business. As soon as a person get written up they know. They take anybody for money.
Residents who need more care and should be in a hospital or nursing home. Going be to work is like going to hell. This is the worse place I have every worked at. The food is gross. They just have food sitting out in the containers for days and then serve it to the residents. Nate the kitchen manager steals the food. He comes to work dirty. They allow the residents to talk to you like you are dirt. The residents with hot, kick and spit on you. We as employees get treated bad. But the black employees get it worse.
There are mice running around. They never have enough supplies. Where is the money going? Not to the employees. We changing briefs,giving showers, giving medicine. We serve the dinner room and clean it up. The page for everything. They use us like we are slaves. A resident dog going around biting ppl. Actually seriously ignore somebody. Using the bathroom on the floor. I thought this was assisting living not a nursing home.
This place need to be shut down. They have no respect at all for their residents. I witnessed them pouring out tea and ice right in front of a ladies face after she asked for some. I witnessed employees asleep in the front lobby while residents are pressing the call button. They never bathe the residents at all! Its so very sad to see these poor helpless people be treated so badly. I am going to call the local DHEC office and report these things! Whomever own and operates this facilty should be made to stay there and be treated as their employees treat the residents.
But u can bet your bottom dollar this will be reported ASAP! My mother was placed here for rehab that was to take two months per her Orthopedic doctor. In the past four rehab stays she was up walking, doing stairs etc in the allotted time by medicare 20 days.
With that said my following statement is based on my families personal experiences. Several issues from dirty reused bed pans to dispensing wrong medications.
My mother sat like this for four hours and this was not addressed until family stripped her bed and cleaned mattress. Employee A returned from lunch and was questioned about what had done. Employee B removed a dirty, dried, poop bedpan out of the trash, which we marked and photographed before tossing it.
This same bed pan was removed from the garbage 5 separate times within two days. Employee C used the bathroom trash can and the above poop pan to prop up her leg to shower, also photographed. Employee D dispensed the wrong amount of vitamin D3. With some investigating with this nurse supervisor we found that two different medications of different strengths were stored in the same bottle. Employee D had a nursing staff meeting in my presence and discussed each patient and referred to them by room numbers.
Employee G the social worker should help solve and de-escalate any and all issues chose to argue and cause more unpleasantness. After several and I mean several incident reports and a long chat with Executive Director Vogler we left this facility. This facility was recommended by her Ortho Dr. My mother has gone through 5 different surgeries and horrible care to not be able to walk.
What looks good on paper is NOT what you get. On Sunday March 26th I was contacted by Horizon Bay who said my 88 year old father told them he wants to go to the doctor, he has blood in his urine. This was against my request, because there was no need to pay for an ambulence. Well in making him travel that way the hospital never received any records of his medication and somehow thought he was there for a heart problem. So, 48 hours later he had not received a single one of the 17 pills he takes on a daily basis from a bypass years and years ago.
He started to get major anxiety and withdrawl from some of the medications because he was in the process of weaning off an anti depressant. Long story short, they had no knowledge of his prescriptions and therefore prescribed him something that made him psychotic at the hospital to the point of him kicking out a window.
In 3 years he has never had a UTI even with the catheter and now has had 2 in less than a month living here. Billing problems seem to be the norm. If they over charge just 3 people at each of their locations what they did our family they would be stealing tens of millions each year.
Time a Class Action Law Suite is the only way to stop them. And aide at Brookdale Eisenhower in Ann Arbor pushed me up against the wall with her breasts!
My mother is in the Faribault Minnesota facility. I would like to know what your process is for distribution of meds my mother was given a lethal dose of Dilantin and had to be sent to the hospital. Especially the one in Farmington Michigan. They are pathetic! Feel bad for the residents?? Hey Pat. You sound real reputable and convincing.
Not much more respectful than those you described. I will take my chances. My moms friend works at Brookdale, and i heard her talking to my mom, she said that she belives that threre is a lot of abusing at the nursing home. She also said that the big boss, the people below them know whats happening, but they dont care. There is no hope for the resients there, so sad. My sister has been a resident at the Brookdale assisted living facility in Renton WA.
She is on the copes program, as are the vast majority of the residents. In August she went into the hospital and ended up having emergency surgery.
At the end of August she was discharged from the hospital. Due the number of medical issues needing to be addressed during healing she was admitted to a nursing home for recovery. At the end of August I called Brookdale to find out what I should do to ensure that my sister did not lose her room. I assumed that the same process would be in place 2 years ago when my sister ended up in hospital for a month and then for another month in rehab before returning to Brookdale.
When I spoke with Dorrie in August she told me they really wanted my sister to return and would be happy to work with us. So I made the payment as always. My sister remains in the nursing home she spent 3 days in the hospital last week and I am not certain when of if she will be able enough to return to assisted living.
I did not receive call from her and today called again. I was shocked. This was not what we discussed. At no point was I ever informed of this. I would never have agreed to it. My sister does not have any money aside from her social security. It feels like extortion and taking advantage of poor disabled elderly. They claim that this is in the lease that apparently went into place when Brookdale bought the facility from Emeritus, which they claim my sister signed.
As her POA, legal, financial and healthcare I have no knowledge of this. I now have to go see my sister in the morning and tell my sister that she is losing the only home she has known for 10 years. This is dismaying beyond words. My sister is lucky that she has siblings that are able to help. Also, just for your FYI, I talk to many of the families that come in I have a dog and everyone stops to pet her , and they ask me how I like it here.
I have been having a problem with a certain person that works at the Brookdale Asst. Living where I reside. I reside at the one in Brighton, CO.
There is one person here that serves lunches and works the floor on certain days, and she got upset with me because I would not move from a chair that someone else decided to sit in and shove me out of the way.
I moved to the other chair and all was fine. Except this one person who works here. Her name is Melina, and she has since the day I moved here , tried to push me around. This got so bad that one time she pushed me back with my walker and stopped me from entering the dining room. I have tried and tried to tell them about this, and today I was told off by the nurse here because she says that Melina the person in question , is right and nobody can go into the dining room while serving.
Well, now it has gotten to where Melina will NOT come into my room and give me ice when she goes around. I am not in that diningroom enough to warrant this, or long enough. I feel absolutely, positively discriminated against. When is someone going to correct the grossly incorrect advertisement about Brookdale Hendersonville North, in Hendersonville NC?
It has been that way for months. What a disappointment someone will experience if they believe that information! I have just been informed I have an outstanding credit issue on my credit report of 7, See Also : Phone Number Show details. Ohio is a wonderful place to start enjoying the perks of senior living. From its low cost of living to its high quality of life, this state is a place where you can relax, savor the simple pleasures in life, and focus on what truly matters.
You can also find this same type of lifestyle at our Brookdale communities. See Also : Lifestyle Show details. Brookdale Senior Living is an operator and manager of senior living communities including independent and assisted living , memory care, skilled nursing, health care services, and continuing care retirement communities. Brookdale Senior Living is headquartered in Brentwood, Tennessee with locations.
Customer Contact. We offer assisted living , independent living , memory care, and more at …. Employees figure is modelled. There are 1, companies in the Brookdale Senior Living Inc. Additional Contact Information. See Also : Office Show details.
Apply online instantly. Assisted Living Facilities. Business Profile. Brookdale Senior Living. See Also : Business Show details. See Also : Business , Tires Show details. At Brookdale , our mission is to enrich the lives of those we serve with compassion, respect, excellence, and integrity. We are the only provider operating at scale across each segment of the senior living. See Also : Cell Phone Show details. I do not recommend Brookdale as a care place for anybody's parents it is run by a Cold Hearted Woman the staff is excellent but their hands are tied because the management is not giving them what they need to assist our aging parents.
Search Jobs. If you are using a screen reader and having difficulty, please call It only took a couple of weeks for me to realize this was a mistake. They had ignore my calls after I returned to Florida for help to get my Uncle adjusted to the program, they told that they were the sales and marketing department and I had to call an outside contractor or use their additional assistance cost services.
So at that point I tried to use their services, well that added up quickly, so I called again, this time she recommend Hospice because they were covered by Medicare. Well, I went with it because he needed help and those people in Hospice were so attentive and nice to him, I am so glad they were with him.
I was requesting it since I got in Houston and continued to get the run around. Please log in again. The login page will open in a new tab. After logging in you can close it and return to this page. Lucinda M. President, Chief Executive Officer and Director. Steven E. Mary Sue Patchett. Executive Vice President — Community Operations. Chad C. Todd Kaestner.
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